HELPLINE: 0345 123 5542  |  OFFICE: 01924 562 252

We understand your
emotional turmoil

Many individuals feel lost and believe they are alone with no one to speak to who understands. We provide assistance to those bereaved or injured as a result of a road incident, whether it's a chat on the phone, organising free or low cost counselling or arranging memorial days for people to attend.

We can also put you in touch with lawyers who are experts in this area of law, and who can help with questions about criminal procedure, inquests and claims for compensation.

We also offer support to anyone who has witnessed or assisted at the scene of a road traffic collision.

Counselling at SCARD

SCARD and CADD offer free counselling at our Ossett offices in Yorkshire. Our counselling room has been specifically designed to provide a comfortable, quiet and non-threatening environment to get the best out of counselling sessions. All of our counsellors have completed at least two years of a BACP-approved counselling certificate course and are undergoing continuing career development for education and counselling experiences.

If you have been affected in any way by a road incident, whether you have lost a loved one, been injured yourself, witnessed a traumatic road incident or its aftermath, or have been affected in some other way, we would like to help you. Our counsellors are all volunteers who have completed an accredited qualification in counselling and who may be further improving their skills through study and training. To learn more about what to expect from counselling, our FAQs may be of help.

Access to Other Counselling Services
If you are unable to get to Ossett, we may still be able to help you access suitable counsellors in your area. We don't actually recommend counsellors other than our own, but we will give you several to choose from, and it will be up to you to decide on one that is suitable for you. This is a free service offered to road incident victims, although the counsellors we put you in contact with may charge a fee for their services.

For further information on counselling or GP referrals, please call us on 0345 123 5542 or email us by clicking the email button at the foot of the page.


GP Referrals for Counselling

Counselling at SCARD is completely free of charge only when undertaken at our offices at the RCM Business Centre, Dewsbury Road, Ossett
WF5 9ND. We are also happy to receive referrals from GPs or other healthcare professionals at our offices.

If you would like to make a referral, please download our referral form then e-mail it to, or post it to the following address:

RCM Business Centre
Dewsbury Road

For further information, please call us on 0345 123 5542 or email us at:


Oakleaf Service of Remembrance

3:00pm, Sunday 15th November 2020, Leeds Minster, Kirkgate, Leeds LS2 7DJ

Oakleaf Service of Remembrance is a ceremony in which the names of loved ones are written down on a paper oak leaf and then placed on an altar and read out during the service. Photographs of loved ones are placed around the font and candles are lit for each person who has died. A commemorative quilt representing the lives of loved ones is hung on display throughout the service.

The service can be seen as the first step towards starting the healing process and gives the bereaved an opportunity to speak with others who are going through their own grieving. It gives a feeling of togetherness, helping to remind people that they are not alone in their grief.

Traditionally, the service is held on the first Sunday after Remembrance Sunday and services are held throughout the country.

For further information about the service, or if you would like an oak leaf to be sent to you or filled out on your behalf, please call us on 01924 562 252 or email us via the button below.


Have you witnessed or assisted at a road traffic collision

We also offer support to anyone who has witnessed or gone to help at a road traffic incident scene. You can call our helpline for support and can also receive free counselling if you are able to reach our office in Ossett

For further information, please call us on 0345 123 5542 or click the link below to email us.

Frequently Asked Questions

The following questions have been adapted from the British Association for Counselling and Psychotherapy (BACP) website, which is the main regulatory body for counselling in the UK.

How could a therapist help me?
You should expect one or a series of confidential, professional appointments of up to an hour in length in a suitable private setting.
What are the key elements of this process?
• Service provided when you wish to make changes in your life

• An opportunity to make sense of your individual circumstances

• Contact with a therapist who helps identify the choices for change

• Support for the individual during their process of change

• The end result leaving you better equipped to cope in the future
Do I have to lie on a couch?
There are many different, valid ways of undertaking therapy. In most cases, though not always, you would be offered a chair to sit on.
How do therapists work then?
They usually work face-to-face employing a range of techniques to suit your circumstances. However, the internet now enables some therapists to use a mixture of telephone, email and video conferencing.
Why are there different approaches?
Different therapies have different styles. For instance, in cognitive behavioural and sex therapy there will be 'homework' to do. In bereavement therapy, there would be a lot of emphasis on supporting you through some difficult emotions. A psychodynamic counsellor would look at your past, while another type of therapist might focus solely on your life in the present day. Some therapies concentrate on the future.
How do they work?
Many approaches regard your developing relationship with the therapist as a kind of model which may reveal the patterns of behaviour that cause you problems. Others look at your family relationships and who wielded the power in your house when you were growing up. Others focus on your thinking style and changes in behaviour. There are big distinctions between therapy where you do most of the talking and those which involve much more of a dialogue. But don't worry, whichever approach is adopted you should be able to make the changes you are looking for. The first appointment, sometimes called an assessment session, is an opportunity to explore issues that could affect the relationship between you and the counsellor/psychotherapist as well as your personal needs for counselling.
Will I get hooked on therapy?
The goal of any talking treatment is your increased self-awareness, skill acquisition and independence. During therapy, you may develop some feelings of reliance upon the therapist. Although a normal reaction it can, at times, feel worrying. But an experienced therapist knows exactly how to handle these feelings and is genuinely interested in helping you make progress.
Is there a counsellor or psychotherapist for my situation?
Therapists practise in all walks of life and all parts of society – from an NHS clinic to the boardrooms of top companies. They are trained in situations as diverse as coping with anxiety and bereavement, relationship difficulties, educational dilemmas, sexual and racial issues, and personal problem-solving, as well as helping victims of child abuse and trauma.
Is counselling/psychotherapy confidential?
Everything you discuss is confidential between you and the counsellor or psychotherapist. There can be certain legal exceptions and the practitioner should clarify this with you prior to the establishment of any agreed contract for working.
What is supervision?
All BACP therapists need to be in supervision which is a form of consultative support and must therefore discuss their work with at least one other person. But a supervisor is also bound by rules of confidentiality so in practice there is no likelihood of any breach of trust.
How much will it cost?
Counselling at SCARD is completely free of charge. Elsewhere, costs can vary widely – fees are usually higher in the big population centres – so it is important to establish how much you will be paying before entering a mutual contractual arrangement. You could expect to pay anything between £10 and £80+ per session.
What if I am on low income or unemployed?
If you are on a limited budget then fees can sometimes be adjusted to meet your situation and your ability to pay.
What if I am a student?
Students can seek counselling/psychotherapy from staff employed by their training institute, university or college and special or no-fee arrangements may apply. Always check beforehand.
What if I am not happy with the counsellor/psychotherapist when we meet?
During the assessment or first session be prepared to trust your instinct because your relationship with the therapist is at the heart of the work. If you are unsure about the practitioner seek another one. Having confidence in your practitioner is very important and will enable you to get the best out of the time you spend together. Always remember it is you who are the customer.
Will a counsellor/psychotherapist see me straight away?
Every effort will be made to see you at a time to suit. Sometimes demand for individuals or in organisations for counselling/psychotherapy can mean waiting lists.
How can I get counselling/psychotherapy for a member of my family or a friend?
You cannot. A person cannot be 'sent' for counselling or psychotherapy. They must wish to use the service and make the approach themselves. By all means, find out the names of therapists on their behalf but please encourage a direct approach by the person who needs the help.